Welcome To Freshy Feeds


    Please read the (Terms and Conditions) set out below carefully before make an order from our website www.freshyfeeds.com or Our Android App FreshyFeeds. By using our platform all customers must agree to these Terms and Conditions. By installing, downloading or using the services, you signify your acceptance to the Terms of Use and Privacy Policy (being hereby incorporated by reference herein) which takes effect on the date on which you download, install or use the services, and create a legally binding arrangement to abide by the same. We reserve the right to change the Terms of Use and Privacy Policy at any time without any prior notice and you shall be liable to update yourself of such changes, if any, by accessing the changes on the Website. You shall, at all times, be responsible for regularly reviewing the Terms of Use and the Privacy Policy and Note the changes made on the Website & Android Mobile Application. Your continued usage of the services after any change is posted constitutes your acceptance of the amended Terms of Use and Privacy Policy.
  • Terms Of Use
    • A. The Services is operated and owned by FreshyFeeds.Com. (hereinafter referred to as FreshyFeeds, we, us or our), a company incorporated under the companies act 2013.

      B. You shall not interfere or attempt to interfere with the proper working of the Website or the Website's infrastructure and Android App.

      C. You will not copy or distribute or alter or modify any information available on the Website in any medium without FreshyFeeds prior written authorization.

      D. You will not post, submit, upload, distribute, or otherwise transmit or make available any software or other computer files that contain a virus or other harmful component, or otherwise impair or damage the Services or any connected network, or otherwise interfere with any person or entity use or enjoyment of the Services.

      E. You will not use another persons name, mobile or other account information, or another persons name, likeness, voice, image or photograph or impersonate any person or entity or misrepresent your identity or affiliation with any person or entity.

      F. You will not engage in any form of antisocial, disrupting, or destructive acts, including flaming, spamming, flooding, and trolling, as those terms are commonly understood and used on the Internet.

      G. You will not post or contribute any information or data that may be obscene, indecent, pornographic, vulgar, profane, racist, sexist, discriminatory, offensive, derogatory, harmful, harassing, threatening, embarrassing, malicious, abusive, hateful, menacing, defamatory, untrue or political or contrary to our interest.

      H. You will not (a) use any services provided by the FreshyFeeds for commercial purposes of any kind, or (b) advertise or sell any products, services or otherwise (whether or not for profit), or solicit others (including, without limitation, solicitations for contributions or donations) or use any public forum for commercial purposes of any kind. In the event you want to advertise your product or service contact to FreshyFeeds Team.

      I. You will not use the FreshyFeeds Services in any way that is unlawful, or harms us or any other person or entity, as determined in our sole discretion.

      J. You shall not solicit, or contact in any form the service experts of FreshyFeeds for direct business without the express written permission of FreshyFeeds.

      K. You will not delete or modify any content of the FreshyFeeds Services, including but not limited to, legal notices, disclaimers or proprietary notices such as copyright or trademark symbols, logos, that you do not own or have express permission to modify.

      L. You shall not access the FreshyFeeds Services without authority or use the Services in a manner that damages, interferes or disrupts.

      M. Goods and services purchased from the Services are intended for your personal use and you represent that the same are not for resale or you are not acting as an agent for other parties.

  • How We Work
    • We follow Three Simple Steps:
      1. Add needed quantity of Fruits and Vegetables to Basket: Feeling lazy enough to go out? Now order Fruits & Vegetables through visiting online on www.freshyfeeds.com or Android App from FreshyFeeds.
      2. Select OR Add Your Address: Add your address and select address.
      3. Get Your Order at your Home: You will get your order at home.
      We are a delivery service provider, providing you an online platform website www.freshyfeeds.com or Android app from FreshyFeeds to
      1. Facilitate the availability of the Fruits and Vegetables on our web-portal.
      2. Order Fruits and Vegetables online from visiting on the web-portal.
      3. Pre-pay for your food order by PAYTM, GOOGLE PAY or cash at the time of us delivering your order food to your delivery address.
      Account Registration Process
      1. You may access the Our Services through signing the website www.freshyfeeds.com or Android mobile app- freshyfeeds and register to create an account (freshyfeeds Account).
      2. You will provide true, accurate, current and complete information when creating your Account and you shall maintain and update such information so that it will remain accurate, true, current and complete.
      3. We reserve the right to suspend or terminate your freshyfeeds Account and your access to the Services if any information provided during the registration process or thereafter proves to be inaccurate, incomplete, and illegal or any suspicious activity observed from your account.
      4. Any action occurred from your account is make your liability to take responsibility to that action.
      5. Never use any other Subscribers account without prior authorization from freshyfeeds.com.
      6. You will take sole responsibility for any activities or actions under your freshyfeeds Account, whether or not you have authorized such activities or actions. You will immediately notify us of any unauthorized use of your freshyfeeds Account.
      7. We shall at times and at our sole discretion reserve the right to disable any user OTP code if you have failed to comply with any of the provisions of these Terms of Use.
      8. freshyfeeds will not be liable for any loss or damage arising from your failure to comply with this Agreement.
      Bookings Process
      1. The freshyfeeds allows you to make order bookings and we will, subject to the terms and conditions set out herein, deliver the same to you.
      2. You understand that any order that you place shall be subjected to the restrictions and limitations set out in this Terms of Use including, limited to product availability and delivery location.
      3. As a general rule, all orders made are treated as confirmed.
      4. However, upon your successful completion of booking an order, we may call you on the telephone or mobile number provided by you to confirm the details of the orders, the price to be paid and the estimated delivery time slot. For this purpose, you will be required to share certain information with us, including but not limited to (i) the first and last name (ii) mobile number, (iii) email address and (iv) delivery Date ,Time and address. It shall be your sole responsibility to bring any incorrect details to our attention.

  • Terms of Service
    • 1. You agree and acknowledge that we shall not be responsible for
      a. The services or goods provided over the website freshyfeeds including, but not limited, serving of orders items suiting your requirements and needs.
      b. The services or goods not being up to your expectations or leading to any loss, harm or damage to you.
      c. The availability or unavailability of certain items on the orders.
      d. The freshyfeeds packed the incorrect ordered items.
      e. Items quality provided by our vendors not by freshyfeeds.
      2. The details of the menu and price list available on the Services are based on the information provided by the Vendors and we shall not be responsible for any change or cancellation or unavailability.
      3. You may not be able to avail our Services if your delivery location is outside our current scope of Service. We will keep you informed of the same at the time of confirming your order booking.
      4. We are responsible for only quality of services not for items which is provided by vendors.
      5. You understand that delivery periods quoted to you at the time of confirming the order is an approximate estimate and may vary. We will not be responsible for any delay in the delivery of your order.
      6. You order will be only delivered to the address designated by you at the time of placing the order on the Services. We reserve the right to cancel the order, in our sole discretion, in the event of any change to the place of delivery and you shall not be entitled to any refund for the same. Delivery in the event of change of the delivery location shall be at our sole discretion.
      7. You are requested not to solicit the services of the vendors. freshyfeeds will not be responsible for any acts, omissions, service quality of the service provider if you have engaged the services of such service provider without reference to freshyfeeds.
      8. Freshyfeeds sole reserved rights to cancel any order.
      9. Freshyfeeds can block/unblock any customer at its sole discretion.
      10. You may be requested for make advance payment thru paytm or google pay, depends on your order value, if you failed to payment, your order will be considered as cancelled order.

  • Financial Terms & Conditions
    • 1. You can pay by PAYTM, GOOGLE PAY or Cash at the time of delivery.
      2. You acknowledge and agree that we act as the Vendors payment agent for the limited purpose of accepting payments from you on behalf of the Vendors. Upon your payment of amounts to us, which are due to the Vendor, your payment obligation to the Vendor for such amounts is completed, and we are responsible for remitting such amounts, to the Vendor. You shall not, under any circumstances whatsoever, make any payment directly to the Vendor.
      3. You agree to pay us for the total amount for any booking made. We will collect the total amount in accordance with the terms and conditions of these Terms of Use and the pricing terms set forth in the applicable menu listing for the particular Vendor. Please note that we cannot control any amount that may be charged to you by your bank related to our collection of the total amount, and we disclaim all liability in this regard.
      4. You will not fail to deliver payment for Services purchased by you. You shall pay the Service or labor cost, visit or delivery cost, item cost, convenience cost (if applicable) and any fee or levy presently payable or here in after imposed by the law.
      5. All invoices and payments due to freshyfeeds must be cleared immediately upon completion of the task or on the submission of the invoice, whichever is earlier.
      6. In the event of violation of the above mentioned duties/ responsibilities by the User(s), freshyfeeds in its sole discretion deactivate or delete User Account, without notice or cancel the Service Request or limit the User's Account privileges.

  • Cancellations Policy
    • 1. As a general rule you shall not be entitled to cancel your order once you confirmation your order on Confirmation call from freshyfeeds Team.
      2. Freshyfeeds sole reserved rights to cancel any order.
      3. However, in the unlikely event of an item on your order being unavailable, we will call you on the Contact number which was provided by you at the time of placing the order and inform you of such unavailability. In such an event you will be entitled to modify/ cancel the order.

  • We reserve the sole right to cancel your order in the following circumstances:
    • a. In the event of the designated address following outside the delivery zone offered by us.
      b. Failure to contact you by phone or email at the time of confirming the order booking.
      c. Failure to deliver your order due to lack of information, direction or authorization from you at the time of delivery.
      d. Unavailability of all the items ordered by you at the time of booking the order or Failure due to reasons beyond our control or attributable to the Vendor.

  • Refunds Policies
    • 1. You shall be entitled to a refund only if you Pre-pay (online payment) for your order at the time of placing your order on the freshyfeeds website & Android App, no refund shall be applicable in the event of any of the following circumstances :
      a. Your order packaging has been tampered or damaged at the time of delivery.
      b. we can cancel your order due to (A) your delivery location following outside our designated delivery zones; (B) failure to contact you by phone or email at the time of confirming the order booking. or (C) You cancel the order at the time of confirmation due to unavailability of the items you ordered for at the time of booking.
      2. Our decision on refunds shall be at our sole discretion and shall be final and binding.
      3. All refund amounts shall be credited to your payment account within 7 business days in accordance with the terms that may be stipulated by the bank which has issued the payment.

  • No Endorsement
    • 1. We do not endorse any Vendor. In addition, although these Terms require you to provide accurate information, we do not attempt to confirm, and do not confirm, any your purported identity. We will not be responsible for any damage or harm resulting from your interactions with other Members.
      2. By using the freshyfeeds Services, you agree that any legal remedy or liability that you seek to obtain for actions or omissions of other Members or other third parties will be limited to a claim against the particular Members or other third parties who caused you harm and you agree not to attempt to impose liability on, or seek any legal remedy from us with respect to such actions or omissions.

  • Modification of Services
    • freshyfeeds reserves the right in its sole discretion to review, improve, modify or discontinue, temporarily or permanently, the Service or any content or information on the Service with or without notice. freshyfeeds will not be liable to any party for any modification or discontinuance of the Service.

  • Intellectual Property Rights
    • All text, graphics, editorial content, data, formatting, graphs, designs, HTML, look and feel, photographs, music, sounds, images, software, videos, designs, typefaces and other content (collectively Proprietary Material) that users see or read on the Service is served by freshyfeeds or are used by permission. Proprietary Material is protected in all forms, media and technologies now known or here in after developed. freshyfeeds owns all Proprietary Material as well as the coordination, selection, arrangement and enhancement of such Proprietary Materials as a Collective Work under the Intellectual Property Rights Act, as amended. The Proprietary Material protected by the domestic and international laws of copyright, patents, and other proprietary rights and laws. Users may not copy, download, use, redesign, reconfigure, or retransmit anything from the Service without freshyfeeds express prior written consent. Any use of such Proprietary Material, other than as permitted therein, is expressly prohibited without the prior permission of freshyfeeds and/or the relevant right holder. The service marks and trademarks of freshyfeeds, including without limitation freshyfeeds and the freshyfeeds logo are service marks owned by freshyfeeds. Any other trademarks, service marks, logos and/or trade names appearing on the Service are the property of their respective owners. You may not copy or use any of these marks, logos or trade names without the express prior written consent of the owner.

  • Ownership and License
    • 1. By posting you are Content on the Website including Feedback, you hereby grant, represent and warrant that freshyfeeds has a perpetual, worldwide, non-exclusive, royalty-free, sublicense and transferable license to use, reproduce, distribute, display your Content and Feedback in connection with the freshyfeeds business operations, including without limitation, for the promotion of any part or the entire Website.
      2. freshyfeeds owns all right, title, and interest in the Website and its content including its design, layout, text, images, graphics etc. All title, ownership and intellectual property rights including trademarks and copyrights on all the Content except the third party content and link to third party Website on freshyfeeds Website shall remain with freshyfeeds and its affiliates as the case may be.
      3. All Content on this Website is the copyright of freshyfeeds except the third party content and link to third party Website on freshyfeeds Website. Systematic retrieval of freshyfeeds Content to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual processes) without written permission from freshyfeeds is prohibited.

  • Special Promotions
    • 1. freshyfeeds may from time to time provide certain promotional opportunities to freshyfeeds Customer All promotions will be run at the sole discretion of freshyfeeds, and can be activated, modified or removed at any time by freshyfeeds without advance notification.
      2. In the event that you are given a code by or on behalf of freshyfeeds through which you may refer a friend to freshyfeeds in exchange for a referral credit, you shall not use any online marketing or advertising to promote such code or to artificially increase the amount of credits awarded. By way of example, you may not post, or cause, request or permit a third party to post any such code on a coupon website, nor use any paid search marketing, online advertising, forum posting, newsgroup posting or bulk email to disseminate such code. You may only share such code with your personal friends and acquaintances for legitimate referral purposes, as determined by freshyfeeds in its sole discretion. Without limiting freshyfeeds other rights and remedies, freshyfeeds may terminate such code and/or your account for any breach of this Section.

  • Governing Law
    • The Terms of Use shall be governed in all respects by the laws of India and any legal proceeding arising out of this agreement will occur exclusively in the courts located in Gwalior, India.

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